Terms and conditions
www.SteveFinchPhotography.co.uk | www.stevefinch.me | www.GalleryNorth.uk Commercial Photography North
Commercial Photography North | Steve Finch Photography | Benjamin Thomas Woodturning are trading names for Stephen J Finch – © 2016
All of the descriptions of the goods and services within this site are accurate to the best of our knowledge. We will correct any errors as soon as we are aware of them.
All copyright in images is the property of the photographer, who is Stephen J Finch unless specifically stated otherwise (the copyright owner). Clients are provided with a license to use the images as agreed with the client – this may be unrestricted or limited in scope.
No rights are conferred in the purchase of a print. You must not use, copy, modify or share these images in any manner. For any commercial enquiries, please contact me.
Where photographs are taken for clients which include people or property, it is the responsibility of the client to ensure all permissions are obtained for the relevant use of those images. We can provide advice and release forms for your use.
In instances where we agree to seek those permissions that will be agreed in advance.
We endeavor to dispatch orders within 7 days, often within 24 hours. Where my photo-shoot commitments may affect delivery times, a note will be shown on the website and your order confirmation.
We always produce images with corrected white balance and calibrate our monitors to display correct white balance.
The colour settings (white balance) and the type of the computer monitor that you use to view your image may have an influence on the perception of how your image should look. You should be aware that images viewed in the majority of web browsers are not colour accurate, and that images or prints may look slightly different on your equipment. As we cannot guarantee the accuracy of any 3rd party monitor, we will not accept colour reproduction as a valid reason for return but will always work to provide adjustments which meet your requirements.
Damaged items will be exchanged free of charge.
We reserve the right to charge for re-posting returned orders, which have been especially produced to meet your personal requirements.
It is the customer’s responsibility to check for any damage that may have occurred during transit. Damage should be notified to us within 24 hours of delivery, so that we can claim compensation from the courier company on your behalf, and reprint the print for you.
We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.
What we collect
We may collect the following information:
Contact information including email address
Accounting and contract information required to manage the business
Demographic information such as post code, preferences and interests
Other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping for accounting and business purposes.
We may use the information to improve our products and services.
We may periodically send promotional email about new services, special offers or other information which we think you may find interesting using the email address which you have provided.
In relation to all marketing purposes we will only contact people who have specifically confirmed that they are happy to receive information from us.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect on-line.
All card payment information is collected by and managed by PayPal or Wave accounting. We do not directly collect or handle this information ourselves.
As with most websites, cookies are used in the following manner. A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the web site.
Links to other web sites
Our web site may contain links to enable you to visit other web sites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You can unsubscribe from our mailing lists by selecting the unsubscribe link on any automated news or information we send to you, or you can contact us at any time requesting to be removed from our Mailing List.
We will not sell, distribute or lease your personal information to third parties unless we are compelled to do so by law for accounting purposes.
I provide IT infrastructure, transport, software, public liability and professional insurance in relation to photography, marketing and general business advice
Long term relationships for providing consultancy:
The client will ensure that I am also fully insured regarding their employers and public / professional liability while contracted to provide their services.
For long term contracts unless otherwise stated a 60 day exit notice period applies.
3rd Party Sites
Where we use third party sites such as Etsy / Folksy / Shopify their terms and conditions apply to transactions
Stephen J Finch